Help search

Most of the time when you need to use the help pages you are searching an answer to a spesific question. Most of the time the easiest way to find the answer is to use the help search. In Freebok Help search is always available on the upper right corner of the page.

When using the help search the most important thing is to think up a word that is connected to the problem. The word is used as the search term and the results you'll get will depend on how descriptive the term was. E.g. if you have forgotten your password and don't know what to do next, type "password" to the search field and click the "Search Help" button.

You will be presented with the titles and links to help pages that contain the term "password".

The search looks for the search term(s) and their conjugations. If you search for a term "search", the words "search", "searches", "searching" etc. will match. If you want to broaden the search further you can use the * wildcard at the end of the search term. E.g. search term " home* " will match all words beginning with the word "home".

The help pages

If you want to familiarise yourself with a spesific subject you can browse and read the help pages. The help pages have been divided up to same sections as the Freebok services. E.g. if you are looking for instructions on how to use the guestbook feature click the "Guestbooks" link on the top of the page and "Help" link from the submenu.

The help pages have been divided as follows:

• Freebok ( i )
  General information about Freebok. Help pages related to user accounts, passwords and login problems. Help pages that are common to the other parts of the service (guestbooks, forums).
• Freebok home ( i )
  Help items related to user account information, private messages, buddies.
• Guestbooks ( i )
  Information and help items about creating and using guestbooks.
• Forums ( i )
  Information and help items related to discussion forums.

The help links

The links on the help pages have been color coded based on the link target. Clicking the link text opens the link to the current window, clicking the color coded link opens the link to a new window. This may be useful if the help page contains step by step instructions on how to do something; keep the instructions on one page and perform the steps on the other.

Color codes:

• Link to help page ( i )
• Link to management page (m)
  If you are not logged in to Freebok you'll need to log in before you can access the page.
• Link to discussion forum ( f )